The ref we got of Dr Shilpi was through one of our acquaintances, who also happens to be her senior during her association at Tata memorial Hospital in Mumbai. We were looking for a good and compassionate head and neck onco surgeon in Delhi, this is the best thing that happened to us. The very first day we met her the response from her and the way she engaged the patient was enough to assure us and decided to get operated by her and remain under her care. The way Dr Shilpi Ma’am took care of everything in a cool and calm way helping us, guiding us and explaining things was something we don’t get from many reputed and busy doctors. Since the day we got the patient admitted to the day we got discharged and even post discharge she had been attending any call we made to get clarification of any minor doubts in spite of her busy schedule. We troubled her a lot but responded with a smile. The personal touch of the treating doctor is an added bonus to assure a patient’s progress towards a speedy recovery. The surgery went off as planned. Apart from the surgical competency the human touch and compassion towards her patient with an attitude to go that extra step to help when in distress, worried is something I would like to highlight. Apart from the patient the attendants and relatives who had the opportunity to interact with her were always appreciative of her response. My thanks to the entire team. The neat and hygienic hosp set up too in Max Super speciality hospital in Dwarka added to the overall well-being. Anyone who plans getting treatment under Dr Shilpi can remain reassured as these were our personal experience though we didn’t know about her earlier and every word shared is from our own experience. Hope she keeps on doing good service the same way and benefits all needy patient with her professional competency, soft skills she has along with the helpful and compassionate attitude. Thanks a lot, God bless her to keep serving the humanity for a long time to come.